Introduction
These Terms of Service govern your access to and use of https://esoftwaresolution.co.uk and any software, plugins, updates, documentation, support services, and related materials provided by ELITE SOFTWARE SOLUTION (SMC-PRIVATE) LIMITED (“we”, “our”, or “us”). By accessing the website or purchasing our products, you agree to be bound by these Terms.
Definitions
For the purposes of these Terms, “Software” means our WordPress plugins, SaaS integrations, updates, related documentation, and any associated digital deliverables. “User”, “Customer”, or “you” means any person or entity accessing the website or purchasing our Software. “License” means the limited, non-exclusive, non-transferable right to use the Software in accordance with the license scope purchased.
Use of the Website
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others, interfere with website functionality, or attempt to gain unauthorized access to any systems, data, services, or accounts.
Software Licensing
When you purchase from us, you are purchasing software licenses, not ownership of the Software itself. Your purchase grants you a limited right to use the Software according to the plan or license terms presented at checkout. Redistribution, resale, sublicensing, repackaging, unauthorized copying, or making our plugins available to third parties except as expressly permitted is prohibited.
User Responsibilities
You are responsible for ensuring that your use of the Software complies with applicable laws, these Terms, and any technical requirements we publish. You must not misuse the Software, attempt to bypass licensing controls, reverse engineer protected features where prohibited, abuse support channels, or use the website or Software in a way that harms our services, reputation, systems, or other users. Accounts and access may be suspended or terminated for abuse, fraud, unauthorized distribution, or other violations of these Terms.
Payments and Billing
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
By placing an order, you authorize the applicable charges for the selected software license. Pricing, billing intervals, taxes, and order handling may be managed by Paddle as part of the checkout process. We reserve the right to change pricing for future purchases at any time.
Refund Policy Reference
Your purchase is also subject to our Refund Policy, which explains the circumstances in which refunds may be requested, reviewed, and processed. By completing a purchase, you acknowledge that you have reviewed the Refund Policy.
Intellectual Property
All content on the website, including software code, branding, design elements, documentation, trademarks, graphics, and written materials, remains the intellectual property of ELITE SOFTWARE SOLUTION (SMC-PRIVATE) LIMITED or its licensors. Except for the limited license granted after purchase, no rights are transferred to you.
Limitation of Liability
To the maximum extent permitted by law, ELITE SOFTWARE SOLUTION (SMC-PRIVATE) LIMITED shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, goodwill, data, or business opportunities arising from the use of or inability to use the website or Software. Our total liability for any claim relating to the Software or website shall not exceed the amount you paid for the relevant product giving rise to the claim.
Termination
We may suspend or terminate access to the website, support services, accounts, downloads, or licenses if we believe you have violated these Terms, engaged in abuse, misused the Software, infringed our rights, or created risk to our business or customers. Termination does not limit any rights or remedies otherwise available to us.
Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on this page, and continued use of the website or Software after changes become effective constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.
Contact Information
ELITE SOFTWARE SOLUTION (SMC-PRIVATE) LIMITED
600 BII Androon Bohar Gate
Bahawalpur 63100
Pakistan
Owner: Malik Masroor
Email: hello@esoftwaresolution.co.uk
Website: https://esoftwaresolution.co.uk