If you need help with product questions, licensing, billing, refunds, or technical support, contact us at hello@esoftwaresolution.co.uk. We use one support inbox so pre-sales and customer requests stay easy to manage.
Fastest way to reach us: send your message to hello@esoftwaresolution.co.uk with your product name, purchase email, and a short description of the issue or request.
Contact Support
We support customers before and after purchase. Whether you are choosing the right plugin, setting up a billing workflow, or troubleshooting an issue on your website, we are here to help.
Customer Support Information
- Pre-sales questions about Paddle, CODA.CO, pricing, and plugin features.
- Technical support for setup, compatibility, and onboarding issues.
- Billing enquiries, license questions, refund requests, and order follow-up.
- Documentation guidance and product usage clarification.
Business Information
Contact Form
If you use a form plugin such as Contact Form 7, WPForms, or Fluent Forms, you can place your preferred contact form shortcode on this page for direct customer enquiries.
For urgent product or billing questions, email hello@esoftwaresolution.co.uk so we can respond with the order context and next steps.